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Wallet & Funding

By symptom.

Wallet balance shows zero (or stale)

Likely causeAction
RPC blip when reading balanceWait 10s, refresh; balance auto-refreshes periodically
Balance was never fundedSend OG to your wallet address externally first
Looking at the wrong walletVerify the address shown in Settings → Wallet matches what you funded

"Insufficient funds" when depositing to Ledger

Likely causeAction
Wallet balance < deposit amount + gasReduce the deposit or top up the wallet
Gas estimate exceeds wallet balanceSame as above — leave headroom for gas

Provider funding floor seems high

Likely causeAction
Model's outputPrice is highThe floor is max(MIN_TRANSFER_AMOUNT(), outputPrice + buffer). Lower-priced models have lower floors.
MIN_TRANSFER_AMOUNT() updated on-chainRead the latest value in Settings → Providers → 0G Advanced → [provider]

Transaction submitted but balance doesn't update

Likely causeAction
Confirmation pendingWait 1–2 minutes; 0G blocks are fast but RPC reads can lag
Transaction failed (out-of-gas, reverted)Check the chain explorer / your wallet's history

TEE acknowledgement fails after funding

Likely causeAction
RPC blip during the ack callUse the Reconfirm button in Settings → Providers → 0G Advanced → [provider]
Provider deregistered between funding and ackRefund the sub-account; pick a different provider

Advanced provider's model gives errors

Likely causeAction
Sub-account balance lowTop up via Settings → Providers → 0G Advanced → [provider]
Provider's TEE endpoint downTry again later; or switch to a Router model in the picker (Router covers many providers automatically)
app-sk-... token expiredRe-generate by toggling the provider off/on in Settings

Refund seems stuck

Likely causeAction
Within the 24-hour lock windowWait — funds release automatically when the window ends
Attempted refund failedCheck on-chain transaction; retry from Settings

Wallet works, but on-chain transactions consistently fail

Likely causeAction
Chain RPC unreachable from your networkCheck connectivity to evmrpc.0g.ai; corporate proxies sometimes block
Wrong network (extremely rare — the client pins chain ID 16661)Reinstall the latest Ghast